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Our team is here to help you enjoy life and navigate your program to successfully achieve better financial health.
We specifically designed this Welcome Guide to educate our new clients on what to expect. But it will definitely come in handy as a reference during your program journey. This guide offers the essential program information you need to navigate your Century program successfully. Download this easy-to-use Welcome Guide and refer to it as often as needed!
Download PDFWhen a settlement offer is ready to present to you, we'll contact you through multiple channels. To proceed, we need your prompt approval which you could provide in the following ways:
MyCentury Client Portal
Text Message
Phone
Save our contact card by scanning this code with your mobile device
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Learn MoreQuick answers to questions you may have. Can’t find what you’re looking for? Check out our full documentation
Does Century begin negotiating with my creditors as soon as I enroll in the program?
View AnswerYour first settlement can happen as early as the first few months on the program. This does vary depending on several factors, including:
Century will begin contacting your creditors once we are prepared to begin negotiations. The actual negotiation activity is typically very limited until you have saved up enough in your settlement account for us to make reasonable offers to your creditors. When we make contact, we notify your creditor that we have authorization to communicate and negotiate on your behalf and we request future collection calls be directed to us and not you.
Why are my creditors still calling now that I'm enrolled in the Century program?
View AnswerWho controls the bank account where I am saving funds for creditors?
View AnswerWill my creditor score decrease while on the program?
View AnswerThis debt relief option is not designed or intended to improve your credit rating or credit history. It is designed to get you out of debt and save you money. As you begin the program, it’s typical to see a negative impact on your credit rating due to missed payments. However, as we negotiate structured deals with your creditors and resolve your enrolled accounts, your purchasing power (not credit rating) will increase and your stress level should lower. Long term, once you complete your program and reduce your debts, you will be in a better position to rebuild your credit.
Often there is a short-term impact which may include seeing your credit rating decrease, but remember the primary goal of this program is to assist you in achieving better financial health. While you are enrolled on the Century program, you are reducing your debt balances in a very strategic timeframe, and the good news is we can move as fast as the resources you provide! So, the faster we can resolve these accounts the easier it will be for you to restore your credit.
How do I differentiate Century calls from my creditor calls?
View AnswerMost Americans are receiving so many spam calls every day, it can be very difficult to know which calls you should answer. Communication is key because making your program deposits, and staying focused on your goal will ensure a successful Century journey!
As part of this journey, we want to ensure that our client service communication doesn’t get lost in the shuffle. Below is our contact information including a QR code so you can add it to your mobile device. This will allow you to see our Century name when we call or text you with valuable & often time sensitive information regarding your program.
Scan the QR code with your smartphone to ensure our important contact numbers below will be set up as a contact in your phone.
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Why are my creditors stating they have not heard from Century?
View AnswerEach of our six lifestyle categories include several educational articles for your reading pleasure. You can view the category mentioned below.
Health and Fitness
The Relationship between financial worry and your health
May 12, 2023|15 min Read
Century announces a new partnership with Community Tax. They have extensive experience assisting taxpayers that have had debt cancellations. If you are interested in taking advantage of this valuable referral opportunity, the Community Tax team is ready to help you today.
Learn MoreWant to save money on your monthly bills? Century has created a new alliance with BillCutterz to help you do just that!Click below to find out how BillCutterz can help save you money today.
Learn MoreCredit Helpers assists individuals in improving their financial health by offering credit repair services, including disputing inaccurate credit report items, building credit, and providing financial education.
They offer personalized support, ongoing communication, and a customer portal to monitor progress, helping clients take control of their credit and work toward long-term financial stability.
For more information, visit Credit Helpers
When you are enrolled in your debt settlement program, a plan was created to meet your specific goals over an estimated time or program length.
The length of this program is typically dependent on how much debt you have to resolve and how much you able to deposit into your reserve account each month.
Every month you deposit a preset amount into your dedicated account. You can monitor your account balance and watch your funds grow by logging into your MyCentury portal.
Century does not make regular monthly payments to your creditors from your dedicated account.
Your credit score may decrease while you are enrolled on this program, but our focus is to save you money by negotiating settlements for less than the balance owed. Results will vary depending on your specific program factors.
Some creditors may associate with debt collectors, collection agencies, or law firms in an attempt to contact you. We recommend that you share with Century any billing statements or collections letters you receive by uploading them on the MyDocuments page of the client portal.