My Resources

Our team is here to help you enjoy life and navigate your program to successfully achieve better financial health.

Century's Welcome Guide

We specifically designed this Welcome Guide to educate our new clients on what to expect. But it will definitely come in handy as a reference during your program journey. This guide offers the essential program information you need to navigate your Century program successfully. Download this easy-to-use Welcome Guide and refer to it as often as needed!

Download PDF

Approving Your Settlements

When a settlement offer is ready to present to you, we'll contact you through multiple channels. To proceed, we need your prompt approval which you could provide in the following ways:

MyCentury Client Portal

Text Message

Email

Phone

Stay Connected

Save our contact card by scanning this code with your mobile device

Want to earn some extra

Cash

Refer a friend to century for help and make some cash today!

Learn More

Frequently Asked Questions

Quick answers to questions you may have. Can’t find what you’re looking for? Check out our full documentation

Does Century begin negotiating with my creditors as soon as I enroll in the program?

View Answer
Does Century begin negotiating with my creditors as soon as I enroll in the program?

Your first settlement can happen as early as the first few months on the program. This does vary depending on several factors, including:

  • Your monthly program deposit amount
  • The number of creditors you have enrolled
  • The current balance of each individual account

Century will begin contacting your creditors once we are prepared to begin negotiations. The actual negotiation activity is typically very limited until you have saved up enough in your settlement account for us to make reasonable offers to your creditors. When we make contact, we notify your creditor that we have authorization to communicate and negotiate on your behalf and we request future collection calls be directed to us and not you.

Why are my creditors still calling now that I'm enrolled in the Century program?

View Answer
Why are my creditors still calling now that I'm enrolled in the Century program?
Most clients experience collection calls while on the program. The calls can be a normal part of your creditor’s collection workflow and they are designed to get consumers who are deliquent to come up with a payment.  We understand that being in debt can be a stressful life experience and when collection calls become excessive or harassing, this only adds to that stress. For help with reducing the volume of these collection call attempts, our Customer Experience team is available to help you determine what is a typical creditor practice vs what may be a potential violation of the Fair Debt Collection Practice Act.

Who controls the bank account where I am saving funds for creditors?

View Answer
Who controls the bank account where I am saving funds for creditors?
YOU control the third party bank account that you establish for the exclusive purpose of your debt settlement program.  When you approve your new structured settlement agreements, it is important that your money is available in your special purpose account so we can facilitate processing payments to your creditors.  Working with your creditors to reach an agreement for less than the full balance is what we call a settlement. Consistently making your full monthly program deposit is so important, as this ensures the funds are available when needed.  The special purpose savings account is set up in your name and the money you deposit is your money.  Your ability to budget for this money and consistently deposit helps us achieve success for you!

Will my creditor score decrease while on the program?

View Answer
Will my creditor score decrease while on the program?

This debt relief option is not designed or intended to improve your credit rating or credit history. It is designed to get you out of debt and save you money. As you begin the program, it’s typical to see a negative impact on your credit rating due to missed payments. However, as we negotiate structured deals with your creditors and resolve your enrolled accounts, your purchasing power (not credit rating) will increase and your stress level should lower. Long term, once you complete your program and reduce your debts, you will be in a better position to rebuild your credit.

Often there is a short-term impact which may include seeing your credit rating decrease, but remember the primary goal of this program is to assist you in achieving better financial health.  While you are enrolled on the Century program, you are reducing your debt balances in a very strategic timeframe, and the good news is we can move as fast as the resources you provide!  So, the faster we can resolve these accounts the easier it will be for you to restore your credit.

How do I differentiate Century calls from my creditor calls?

View Answer
How do I differentiate Century calls from my creditor calls?

Most Americans are receiving so many spam calls every day, it can be very difficult to know which calls you should answer. Communication is key because making your program deposits, and staying focused on your goal will ensure a successful Century journey!

 

As part of this journey, we want to ensure that our client service communication doesn’t get lost in the shuffle. Below is our contact information including a QR code so you can add it to your mobile device. This will allow you to see our Century name when we call or text you with valuable & often time sensitive information regarding your program.

Scan the QR code with your smartphone to ensure our important contact numbers below will be set up as a contact in your phone.
  • 724-861-34

Why are my creditors stating they have not heard from Century?

View Answer
Why are my creditors stating they have not heard from Century?
In our 20+ years of experience in debt settlement, we have learned many strategies when it comes to negotiating with your creditors. We may not contact each of your creditors immediately when you first start your Century journey, as some creditors may accelerate their collection attempts when they learn a client is enrolled in a debt settlement program.  Our team has a wealth of knowledge that includes creditor tactics and typical collection workflows, which guides our contract strategy on the timing that is the most beneficial for you!
See more FAQs'

Featured Blogs

Each of our six lifestyle categories include several educational articles for your reading pleasure. You can view the category mentioned below.

Food and Home

8 WAYS TO SAVE MONEY ON HOLIDAY DECORATIONS

November 1, 2022|12 min Read

Health and Fitness

The Relationship between financial worry and your health

May 12, 2023|15 min Read

Smart Money

Basic Money Management Skills for a Positive Financial Outlook

March 24, 2023|10 min Read

Motivate Your Mind

MyCentury Client Portal - 2023

February 9, 2023|8 min Read

Auto and Travel

End of Summer Travel Deals - Where to Look

August 3, 2022|10 min Read

Family and Fun

How much should you share with your kids about your finances?

October 5, 2022|12 min Read

View More

Value Added Services for Century Clients

Century announces a new partnership with Community Tax. They have extensive experience assisting taxpayers that have had debt cancellations. If you are interested in taking advantage of this valuable referral opportunity, the Community Tax team is ready to help you today.

Learn More

Want to save money on your monthly bills? Century has created a new alliance with BillCutterz to help you do just that!Click below to find out how BillCutterz can help save you money today.

Learn More
Tip 1

When you are enrolled in your debt settlement program, a plan was created to meet your specific goals over an estimated time or program length.

Tip 2

The length of this program is typically dependent on how much debt you have to resolve and how much you able to deposit into your reserve account each month.

Tip 3

Every month you deposit a preset amount into your dedicated account. You can monitor your account balance and watch your funds grow by logging into your MyCentury portal.

Tip 4

Century does not make regular monthly payments to your creditors from your dedicated account.

Tip 5

Your credit score may decrease while you are enrolled on this program, but our focus is to save you money by negotiating settlements for less than the balance owed. Results will vary depending on your specific program factors.

Tip 6

Some creditors may associate with debt collectors, collection agencies, or law firms in an attempt to contact you. We recommend that you share with Century any billing statements or collections letters you receive by uploading them on the MyDocuments page of the client portal.

See What our Clients are Saying

client-image-1-1
client-image-2-1
client-image-3-1
client-image-4-1
client-image-5-1
client-image-6-1