Welcome to our ‘Spotlight on Success’ column. Each month we celebrate a client’s success by sharing their experience while on the Century program.
Success is not just found at the time of completion of the program but also in achieving milestones along the way. These include things like achieving a first settlement, having only one account left to settle or accessing the online client portal for the first time. Of course, in this monthly spotlight, we’ll protect the privacy of our clients by changing their names and omitting any identifying details.
A Veteran’s Burden Lifted
Russell was living on a limited fixed income, which is hard enough as it is. And then it all came crashing down. In the same year, he was diagnosed with cancer, his fixed income was reduced significantly and he had to replace my furnace. He could no longer pay the bills and cover his basic expenses. That’s when Russell found Century.
“It was a fairly simple onboarding process and, as I’m not the best with computers, they walked me through a lot so that I could track my program online,” Russell stated.
“Everyone I worked with at Century was happy to help me. When I wanted to get my program done more quickly, I asked if I could pay a little more. I just reached out and they were able to help me. They have gone out of their way to help me, getting me to where I needed to be. I’ve told others about Century and that they should use them if they are experiencing similar financial issues. They aren’t going to overextend you and when you’re ready to pay more, they’ll work with you on that, too.
Century has lifted a burden off my shoulders. Now that my program is complete, I’m able to focus on the future rather than dwelling on the past. I’m enjoying life and working toward my goal of traveling someday soon.”
Congratulations, Russell on completing your program!
We are thrilled that we could help you reach your goal of better financial health.