Allison was already struggling to make ends meet and make the payments on her high-interest rate credit card debt when ‘life’ really knocked her down. First, it was her beloved cat, Pepper. He had been there for her through good and bad times and when Pepper required vet care, it was no surprise that Allison would do whatever was necessary to help him. The vet bills began to roll in.

Then Allison’s Dad fell ill in the hospital and she was forced to help him with his bills at home. Like most people, Allison never expected these events to happen. However, now she found herself living what felt like a nightmare. Barely able to keep up with her minimum payments before her Dad fell ill, now trying to keep two households afloat was adding an enormous amount of stress to her daily life.

“I was paying my minimum payments but there were so many that it was never even making a dent in my debt,” explained Allison. She decided it was time to seek help. Hoping to prevent her situation from getting any worse, she reached out to Century. One of our Certified Debt Specialists talked with her about her needs and provided her with what options would be best for her. After reviewing her options, Allison enrolled in our debt settlement program.

She knew it would not happen overnight and trusted the process that would eventually lead her toward better financial health. “I spoke with Jennifer and she was great. She explained the process to me and answered all of my questions. I was in so much credit card debt that this program could not have come any sooner,” explained Allison.

She is working closely with our customer experience team throughout her program, taking advantage of several of our convenient communication methods. “When they have a settlement ready, they let me know and I can approve it or not. If I want to approve the settlement, Century has a really easy process to go through online or through my phone,” Allison stated.

“I’m making progress and most of my debts are already negotiated. I’m very close to being done. I will actually have my debt completely cleared up way sooner than if I hadn’t gone through Century.” Allison stated.

Congratulations on your program success, Allison!