How to Handle Collection Calls Without Stress (And Why You Can Ignore Them!)

One of the most stressful parts of being in debt is dealing with creditor calls. Even though you’re in a debt settlement program, creditors may still try to contact you. But the good news is you don’t have to engage with them, and your debt settlement team is already working on your behalf.

What to Do If Creditors Call You

1. Don’t Panic, You’re in the Right Program with Century Support Services

• The debt settlement process takes time, and some creditors may try to pressure you into paying.
• Stay calm and remember that your settlements are being negotiated for you, you don’t need to take action.

2. Let Your Settlement Team Handle It

• If a creditor calls, simply say:
  

  "I am currently enrolled in a debt settlement program, and all communication should go through them."

• You don’t need to provide details or answer any of their questions, just refer them to your program.
  

3. Know Your Rights

• Under the Fair Debt Collection Practices Act (FDCPA), collectors cannot harass or threaten you.
• If a collector is breaking the law (calling excessively, using threats), report them to your debt settlement team so they can step in.

4. Stay Focused on the Program’s Benefits

• The more time passes, the closer you are to final settlements and becoming debt-free.
• Answering calls and engaging with collectors can cause unnecessary stress, so trust the process and let your settlement team work for you.

Every day that you stay in the program, you’re one step closer to financial relief. Ignore the noise your freedom is coming!